The NCFE Level 4 NVQ Diploma in Management is a competence-based qualification. A competency-based qualification is based on National Occupational Standards (NOS) and is a job-ready qualification which requires learners to demonstrate the skills and knowledge required to work in a specific industry. A competency-based qualification must be assessed in the workplace or in a realistic work environment (RWE) in accordance with the relevant assessment strategy.
This is a regulated qualification. The regulated number for this qualification is 601/4033/1.
This is a cross-sector qualification aimed at current and prospective managers. The Level 4 NVQ Diploma in Management covers the skills and knowledge needed to be successful at a managerial level and covers competencies applicable to a wide range of contexts.
This qualification may be eligible for funding.
Things you need to know
Qualification number (QN): 601/4033/1
Aim reference: 60140331
Total Qualification Time (TQT): 530
Guided learning hours (GLH): 214
Credit value: 53
Assessment requirements: internally assessed and externally moderated portfolio of evidence.
Aims and objectives of this qualification
Level 4 NVQ Diploma in Management aims to:
provide learners with the skills they need to operate as a successful manager
confirm competence of those already fulfilling a managerial role
allow learners to develop skills in a range of areas relevant to managerial roles, such as communication, presentation skills and project management.
The objectives of this qualification are to help learners to:
develop the skills and qualities valued in managers by employers
prove they have the requisite skills to operate as a manager in a variety of industries
understand and work on their strengths and weaknesses as a manager.
Learners who achieve this qualification could progress to:
NCFE Level 5 NVQ Diploma in Management and Leadership
NCFE Level 4 NVQ Diploma in Business Administration
NCFE Level 4 NVQ Diploma in Customer Service
It may also be useful to learners studying qualifications in the following sectors:
Leisure, Travel and Tourism
To be awarded the NCFE Level 4 NVQ Diploma in Management, learners must achieve a minimum of 53 credits:
a total of 17 credits from the mandatory units in Group A
a minimum of 20 credits from Group B
the remaining credits can come from Group B or Group C.
A minimum of 40 credits must be achieved at level 4 or above.
Group A mandatory units
Unit 01 Provide leadership and management (5 credits)
Unit 02 Develop and implement an operational plan (5 credits)
Unit 03 Develop working relationships with stakeholders (4 credits)
Unit 04 Manage personal and professional development (3 credits)
Group B optional units
Unit 05 Develop and maintain professional networks (3 credits)
Unit 06 Encourage learning and development (3 credits)
Unit 07 Initiate and implement operational change (4 credits)
Unit 08 Discipline and grievance management (3 credits)
Unit 09 Manage a tendering process (4 credits)
Unit 10 Manage physical resources (4 credits)
Unit 11 Prepare for and support quality audits (3 credits)
Unit 12 Conduct quality audits (3 credits)
Unit 13 Manage a budget (4 credits)
Unit 14 Manage a project (7 credits)
Unit 15 Manage business risk (6 credits)
Unit 16 Manage knowledge in an organisation (5 credits)
Unit 17 Manage redundancy and redeployment (6 credits)
Unit 18 Promote equality, diversity and inclusion in the workplace (3 credits)
Unit 19 Manage team performance (4 credits)
Unit 20 Manage individuals’ performance (4 credits)
Unit 21 Manage individuals’ development in the workplace (3 credits)
Unit 22 Chair and lead meetings (3 credits)
Unit 23 Manage conflict within a team (5 credits)
Unit 24 Procure products and/or services (5 credits)
Unit 25 Implement and maintain business continuity plans and processes (4 credits)
Unit 26 Collaborate with other departments (3 credits)
Unit 27 Support remote or virtual teams (4 credits)
Unit 28 Contribute to the development of a strategic plan (5 credits)
Unit 29 Design business processes (5 credits)
Unit 30 Develop and manage collaborative relationships with other organisations (5 credits)
Unit 31 Optimise the use of technology (6 credits)
Unit 32 Manage product and/or service development (5 credits)
Unit 33 Encourage innovation (4 credits)
Unit 34 Manage the impact of work activities on the environment (4 credits)
Unit 35 Recruitment, selection and induction practice (6 credits)
Group C optional units
Unit 36 Manage Health and Safety in own area of responsibility ( 5 credits)
Unit 37 Contribute to the design and development of an information system (5 credits)
Unit 38 Manage information systems (6 credits)
Unit 39 Manage events (6 credits)*
Unit 40 Review the quality of customer service (4 credits)
Unit 41 Contribute to the improvement of business performance (6 credits)
Unit 42 Negotiate in a business environment (4 credits)
Unit 43 Resolve customers’ problems (4 credits)
Unit 44 Resolve customers’ complaints (4 credits)
Unit 45 Analyse competitor activity (3 credits)
Unit 46 Developing sales proposals (5 credits)
Unit 47 Prioritising information for sales planning (3 credits)
Unit 48 Manage customer service operations (7 credits)
The units above marked * are available as stand-alone unit programmes and are available for individual registration.
To achieve the NCFE Level 4 NVQ Diploma inManagement, learners must successfully demonstrate their achievement of all learning outcomes and assessment criteria of the units as detailed in this qualification specification.