Level 3 Diploma in Business Administration

 

Price £808

 

The NCFE Level 3 Diploma in Business Administration is a competence-based qualification. A competence-based qualification is based on National Occupational Standards (NOS) and is a job-ready qualification which requires learners to demonstrate the skills and knowledge required to work in a specific industry. A competence-based qualification must be assessed in the workplace or in a realistic work environment (RWE) in accordance with the relevant assessment strategy.

 

This is a regulated qualification. The regulated number for this qualification is 601/3965/1.

 

The Level 3 Diploma in Business Administration is a cross-sector qualification aimed at current and prospective business administrators. This qualification covers the skills and knowledge needed to be successful at a managerial level and covers competencies applicable to a wide range of contexts.

 

This qualification may be eligible for funding.

 

Things you need to know

 

  • Qualification number (QN): 601/3965/1
  • Aim reference: 60139651
  • Total Qualification Time (TQT): 580
  • Guided learning hours (GLH): 282
  • Credit value: 58
  • Level: 3

 

Assessment requirements: internally assessed and externally moderated portfolio of evidence

 

Aims and objectives of this qualification

 

The Level 3 Diploma in Business Administration aims to:

 

  • provide learners with the knowledge and skills they need to operate as a successful business administrator
  • confirm competence of those already fulfilling a business administration role
  • allow learners to develop skills in a range of areas relevant to business administration roles, such as communication, presentation skills and providing administrative support.
  • The objectives of the Level 3 Diploma in Business Administration are to help learners to:
  • develop the skills and qualities valued in employees by employers understand and work on their strengths and weaknesses as a business administrator.

 

Progression opportunities

 

Learners who achieve this qualification could progress to:

 

  • NCFE Level 4 NVQ Diploma in Business Administration
  • NCFE Level 3 Diploma in Customer Service
  • NCFE Level 4 NVQ Diploma in Customer Service
  • NCFE Level 4 Diploma in Management

 

Modules

 

To be awarded the NCFE Level 3 Diploma in Business Administration, learners must achieve a minimum of 58 credits.

  • 27 credits from the mandatory units in Group A
  • a minimum of 13 credits from Group B
  • the remaining credits can be taken from either Group B, C or D –however, a maximum of 10 credits from Group C and a maximum of 8 credits from Group D can count towards the overall achievement.

 A minimum of 40 credits must be achieved at level 3 or above.

 Mandatory Group A

  • Unit 01 Principles of business (10 credits)
  • Unit 02 Principles of business communication and information (4 credits)
  • Unit 03 Communicate in a business environment (4 credits)
  • Unit 04 Principles of administration (6 credits)
  • Unit 05 Manage personal and professional development (3credits)

 Optional Group B

  • Unit 06 Contribute to the development and implementation of an information system (6 credits)
  • Unit 07 Contribute to the improvement of business performance (6 credits)
  • Unit 08 Negotiate in a business environment (4 credits)
  • Unit 09 Evaluate the provision of business travel or accommodation (5 credits)
  • Unit 10 Develop a presentation (3 credits)
  • Unit 11 Manage an office facility (4 credits)
  • Unit 12 Provide administrative support in schools (5 credits)
  • Unit 13 Build legal case files (5 credits)
  • Unit 14 Deliver a presentation (3 credits)
  • Unit 15 Analyse and present business data (6 credits)
  • Unit 16 Create bespoke business documents (4 credits)
  • Unit 17 Manage legal case files (5 credits)
  • Unit 18 Administer the recruitment and selection process (3 credits)
  • Unit 19 Handle mail (3 credits)
  • Unit 20 Organise business travel or accommodation (4 credits)
  • Unit 21 Provide administrative support for meetings (4 credits)
  • Unit 22 Prepare text from notes using touch typing (4 credits)
  • Unit 23 Contribute to the organisation of an event (3 credits)
  • Unit 24 Employee rights and responsibilities (2 credits)
  • Unit 25 Prepare text from shorthand (6 credits)
  • Unit 26 Buddy a colleague to develop their skills (3 credits)
  • Unit 27 Store and retrieve information (4 credits)
  • Unit 28 Administer finance (4 credits)
  • Unit 29 Prepare text from recorded audio instruction (4 credits)
  • Unit 30 Administer human resource records (3 credits)
  • Unit 31 Produce business documents (3 credits)
  • Unit 32 Produce minutes of meetings (3 credits)
  • Unit 33 Resolve administrative problems (6 credits)
  • Unit 34 Prepare specifications for contracts (4 credits)
  • Unit 35 Support environmental sustainability in a business environment (4 credits)
  • Unit 36 Administer legal files (5 credits)
  • Unit 37 Monitor information systems (8 credits)
  • Unit 38 Maintain and issue stationery and supplies (3 credits)

 Optional Group C

  • Unit 39 Manage team performance (4 credits)
  • Unit 40 Participate in a project (3 credits)
  • Unit 41 Manage individuals’ performance (4 credits)
  • Unit 42 Implement and maintain business continuity plans and processes (4 credits)
  • Unit 43 Manage individuals’ development in the workplace (3 credits)
  • Unit 44 Procure products and/or services (5 credits)
  • Unit 45 Promote equality, diversity and inclusion in the workplace (3 credits)
  • Unit 46 Implement change (5 credits)
  • Unit 47 Chair and lead meetings (3 credits)
  • Unit 48 Bespoke software (4 credits)
  • Unit 49 Spreadsheet software (6 credits)
  • Unit 50 Database software (6 credits)
  • Unit 51 Word processing software (6 credits)
  • Unit 52 Using email (3 credits)
  • Unit 53 Organise and deliver customer service (5 credits)
  • Unit 54 Resolve customers’ complaints (4 credits)
  • Unit 55 Manage a budget (4 credits)
  • Unit 56 Develop and maintain professional networks (3 credits)
  • Unit 57 Manage physical resources (4 credits)
  • Unit 58 Prepare for and support quality audits (3 credits)
  • Unit 59 Manage business risk (6 credits)
  • Unit 60 Manage a project (7 credits)
  • Unit 61 Develop and implement an operational plan (5 credits)
  • Unit 62 Encourage innovation (4 credits)
  • Unit 63 Website software (5 credits)
  • Unit 64 Presentation software (6 credits)
  • Unit 65 Recruitment, selection and induction practice (6 credits)

 Optional Group D

  • Unit 66 Principles of digital marketing and research  (7 credits)
  • Unit 67 Principles of marketing stakeholder relationships (3 credits)
  • Unit 68 Principles of market research (5 credits)
  • Unit 69 Principles of marketing and evaluation (7 credits)
  • Unit 70 Understand the customer service environment (5 credits)
  • Unit 71 Understand the legal context of business (6 credits)
  • Unit 72 Principles of social media within a business (6 credits)
  • Unit 73 Principles of leadership and management (8 credits)To achieve the NCFE Level 3 Diploma in Business Administration learners must successfully demonstrate their achievement of all learning outcomes and assessment criteria of the units as detailed in this qualification specification.

 

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